Hebei Ruibang Pump Industry Co., Ltd. Privacy Statement
Effective Date: February 1, 2025
Updated Date: February 1, 2025
- Introduction
Hebei Ruibang Pump Industry Co., Ltd. respects and protects the personal information security of users. This privacy statement applies to the products and services we provide through official websites, offline services, mobile applications and other channels. Please read carefully before use. If you continue to use our services, you will be deemed to agree to the terms of this statement.
- How we collect and use your information**
- Types of information collected
Basic information: name, contact information (telephone, email, address), company name (if applicable).
Transaction information: order records, payment information (bank card number/third-party payment account), invoice information.
Device and log information: IP address, device model, operating system version, browser type, access time, page operation record.
Other information: customer service communication records, questionnaire feedback, product usage preferences (such as non-sensitive data).
- Purpose of use
– Performance of the contract: processing orders, delivering products, after-sales service (such as repairs, returns and exchanges).
– Improve services: Analyze user behavior to optimize product features, website experience and marketing strategies.
– Security and compliance: Prevent cyber attacks, fraud, and fulfill legal obligations (such as tax declarations).
– Communication notifications: Send order status, service updates, and policy change reminders (you can unsubscribe from marketing information at any time).
III. Sharing and disclosure of personal information**
- Sharing scenarios
Third-party service providers: logistics companies (delivery), payment institutions (settlement), cloud service providers (data storage).
Legal requirements: Disclose information in response to legal requirements of judicial organs and government departments.
Corporate changes: In the event of mergers and acquisitions, we will notify you of the transfer of information through announcements.
- Sharing principles
– Sign a data protection agreement with a third party to clarify its confidentiality obligations and security responsibilities.
– When transferring across borders, comply with the data protection regulations of the destination country (such as the EU GDPR standard).
- How we protect your information
- Technical measures
– Encrypted transmission (HTTPS), data desensitization, access permission classification, and regular security vulnerability scanning.
- Management measures
– Employee privacy protection training, internal data access approval process.
- Emergency plan
– If a data leak occurs, we will report it to the regulatory authorities within 72 hours and notify the affected users.
- Your rights
According to the “Personal Information Protection Law”, you have the right to:
- Review and copy: obtain a copy of personal information through your account or contact customer service.
- Correction and deletion: modify incorrect information, or request deletion of non-essential information (except for the retention period prescribed by laws and regulations).
- Withdrawal of consent: withdraw part of the authorization by canceling subscription, shutting down functions, etc. (may affect the use of services).
- Complaints and reports: report problems to the Internet Information Office (www.12377.cn) or the competent industry department.
- Protection of minors
Our services are not for minors under the age of 14. If the guardian finds that the information of a minor has been mistakenly collected, please contact us to delete it.
VII. Updates to the Privacy Statement
– Updates will be notified through website announcements, emails or text messages. Major changes will be notified 30 days in advance.
– Historical versions can be viewed through [link].
VIII. Contact Us
If you have any questions about the privacy policy or want to exercise your rights, please contact us through the following methods:
– Data Protection Officer: Guo Jianlong
– Phone: +86 18603123434 (9:00-18:00 on weekdays)
– Email: [email protected]
– Address: No. 147, Dongmen Street, Beicheng District, Dingzhou City, Hebei Province
Note: If the terms of this statement conflict with laws and regulations, the latter shall prevail.